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    Returns & Refunds

    Customer satisfaction is very important to us, please read the following guidelines before submitting a return. Please have your order number ready when calling.

    We offer a satisfaction guarantee! If for any reason you are unsatisfied with the product you receive directly from Guiltless, we will refund your full purchase price (not shipping) or send you new product (no returns are necessary). Simply email us at and (512) 428-4011 and let us know how we can help. If a refund is requested, then please allow 10 days to process.